Return and Exchange Policy
If within 14 days of purchase, your item is verified by staff to be a manufacturer’s defect, you will receive a functioning replacement at no charge to you. (This does not include coils, E-liquids, vapor tips, wear items, or any items that have been used for other than what they are indented for. These items will not be accepted for return.
If your product is found to be defective within 15-30 days time of purchase, a replacement item can be purchased at 50% off retail price.
If the item is defective at fault of your own negligence or miss-use there is no return or exchange. (We are always willing to work with you on the price of a new Purchase we know accidents happen.)
No returns or exchanges honored after 30 days.
Please Note: We at 1st Wave Vapor pride ourselves on our guest services and support. We are incredibly fair with all of our guests, and will always be willing to try to work things out realistically, even after 14-30 day return periods. Please do not hesitate to stop back into our store with any issues you may be having, or call us at 754-205-0190. Your happiness and satisfaction is directly related to our success.
The products offered by 1st Wave Vapor. are intended for use by responsible adult users over the age of 18 (or the legal smoking age of your state), and are not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to nicotine, propylene glycol, or vegetable glycerin. Nicotine is highly addictive and may be dangerous to your health. Nicotine is highly addictive and habit forming. Keep out of reach of children and pets. Some of our products contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Our products are not intended as a smoking cessation product.
If you experience any side effects, or possible side effects, stop using the product immediately and consult a physician. These products may be poisonous if orally ingested.
Please be responsible with e-liquid and keep it stored out of reach of children and pets! We want everyone to be safe, so we can all continue to enjoy vaping.
Disposal of e-liquid bottles: Any bottles that are of no further use should be rinsed out throughly with water, re-capped, and disposed of as normal. Please use safe disposal of any products containing nicotine!
Although rare it is important to note any nicotine overdose symptoms.
SYMPTOMS MAY INCLUDE:
Vomiting, nausea, and/or diarrhea
Paleness ( of skin )
Poison Control Hotline – 1-800-222-1222